Lesson Creator Info & Guidelines
What are LLL's Seller Guidelines?
In addition to our general guidelines, these additional rules apply when you share and sell content on LLL:
Be a good community member. In addition to these Seller Guidelines, it’s important that you follow our general Community Guidelines.
Follow our content guidelines. LLL is a place where parents and educators share, buy, and sell educational materials and resources. These guidelines provide information on the types of resources that we currently support. Don’t post resources that fall outside of these guidelines.
Set and honor your prices. How you price your resources is up to you. We do set a minimum price and you will not be able to price any Resources below the minimum price. The minimum price, listed on the resource upload page, may be changed from time-to-time. You must offer the full material advertised in your resource listing for the price listed, and you cannot require members to pay any additional fees to access your resource. You may not charge more on LLL for a resource that is offered for free or less elsewhere.
Be accurate and honest. The LLL community is built on trust. You should only sell resources that you’ve produced or designed yourself. Make sure your resource is complete and accurate. Don’t be misleading about what your resource is or includes. It’s your responsibility to ensure that the titles, descriptions, and other materials in your resources are truthful, accurate and free of mistakes and technical issues.
Maintain accessibility and fix technical issues. By offering resources for sale through our Services, you agree to provide undisrupted access to your resources to members who have purchased them. Each resource file you upload to our service must be complete, fully accessible, and in working condition at all times. This means, if any part of your resource content is hosted on another platform or relies on a third party service, you must maintain third party content at all times. You may not require the purchase of any additional software or equipment not listed as required in your resource description. You may not require the purchase, subscription, or registration of an account with any other websites or services to access your full resource.
Deliver on time. Upon notification that an order has been placed for a used or hard good resource, you must provide written acknowledgement of the order to the purchasing member within 48 hours of notification, and must ship the order, by the shipping method promised or by a faster shipping method, within seven calendar days of notification.
Respect intellectual property rights. Your resources must only contain material that you own the rights to (copyright, trademark, and other rights) or that you have the legal right to use commercially. When you upload a resource to our services, you represent and warrant to us and to members who may use your resource that you have the necessary rights to use all of the content you include in your resource, that neither LLL nor any member will have to obtain a license or pay royalties to any third parties, and that the intended use of your resource by LLL or a member will not infringe on anyone’s rights (including copyrights, trademarks, or other intellectual property rights, personality, publicity, or privacy rights). LLL has adopted a policy in accordance with the Digital Millennium Copyright Act. We will remove resources that are identified in a valid legal notice as infringing, or that we have a good faith belief are infringing, and we’ll close the accounts of Sellers who repeatedly violate this rule.
Don’t direct Users to alternative sales channels. LLL should not be used as a way to drive traffic to another website. You may not include hyperlinks to alternative sales channels such as another online marketplace or e-commerce site where your resources can be purchased.
Follow our feedback guidelines. You can find them here. Don’t do anything that undermines the integrity of our feedback system. It’s important that feedback is honest, truthful, and authentic.
Above all be a supportive and respectful community member, and help us continue to develop and grow our amazing educator community. Follow the LLL Way and you’ll be set.
What is and isn't ok to post on LLL?
LLL is a marketplace for educational resources.
original books and poems
classroom decor and organizational materials
teacher planning calendars
educational audio or musical resources
instructional videos for teachers or students
products that aid in the creation of resources, including fonts, clip art, and other graphics
This list is not exhaustive and we aim to be as inclusive as possible, so don't hesitate to reach out if there's something you think we should add to this list.
There are also a few things that aren't appropriate for LLL.
Infringing resources. Don't post resources that aren’t your original authorship (your work has to be your own). For more about copyright, click here.
Resources requiring additional steps to gain access. All digital resources should be accessible and downloadable directly from LLL unless the file exceeds our 200MB file limit for Basic Sellers or our 1GB file limit for Premium Sellers. In that case, the downloadable resource may include a link to a third party hosting site. Buyers should not be required to give their email addresses or other personal information in order to gain access to digital purchases.
Resources directing Buyers to another sales channel. Don't post resources that link to other online retailers or e-commerce sites.
Non-educational goods. Products whose primary purpose is neither instructional, for classroom decor, or for resource creation (gifts, apparel, swag, marketing or promotional materials, ads, services and so on) aren't allowed on LLL.
Duplicate Listings. Each resource can be listed only once on LLL. If you have co-created a resource with another Teacher-Author, you’ll have to decide which LLL store to list it in.
Resources for an inconsistent price. You’re welcome to offer your work in other online retail outlets and marketplaces, but it’s important that your LLL Buyers are not being charged a higher price or being charged for something that you’ve posted for free somewhere else.
Offensive content. Material that is discriminatory on the basis of race, religion, ethnicity, sex, gender, disability, or orientation or material that is pornographic or obscene.
If you’re ever in doubt whether something is right for LLL, just let us know!
Can I offer a growing bundle or progressive bundle?
Teacher-Authors sometimes promise new content for a resource on a regular basis (usually monthly or quarterly), much like a magazine subscription. Teacher-Authors can market these periodical resources as a “bundle” and update the listing as new content is created and added to the original resource file. Since content will be added over time, the resource becomes a progressively growing bundle.
While growing bundles can be a unique way to pre-sell a subscription to your resources, there are certain responsibilities you have as a Teacher-Author. If you offer a growing bundle, here are some guidelines to follow:
Growing or progressive bundles are a serious commitment. Buyers are counting on you to deliver these resources as promised and in a timely fashion and communicate with them along the way. If you’re unable to do so, TpT may issue refunds on your behalf on a prorated basis for missing content and your credibility as a TpT Seller may be affected.
With great bundles comes great responsibility! Think carefully about whether or not this model works for you, and use these guidelines as the rule of thumb when offering progressive bundles. Your Buyers will be counting on you!
For general guidelines about bundles, check out this FAQ.
Be clear. State clearly and prominently in the description that the resource is incomplete, and list what is currently contained in the resource file as well as what additional content will be added in the future (and when).
Be timely. Provide your Buyers with a clear timeline for when you will deliver additional content.
Be responsive. Acknowledge Buyer questions in the event that you are unable to deliver updates when they are due.
Pre-sales. If your growing bundle doesn’t yet contain any content when you post it, please be very clear that the current file is empty and that all of the promised material is forthcoming. Also, keep in mind that until the resource contains content, it is considered an un-downloaded resource and TpT will approve refunds for Buyers who request them.
Can I offer resources that are hosted on a third party site?
What happens if you want to sell resources that are hosted outside of TpT? It’s OK to host your resource through a third party site in the following cases:
If the file is larger than our 200MB limit (for Basic Sellers) or 1GB (for Premium Sellers)
If the resource consists of streaming content
If the resource is an online course
If your download file exceeds 1GB in size (if you're a Premium Seller) or 200MB in size (if you're a Basic Seller), you can sell access instructions (links, passwords, etc) in a PDF document in your TpT store as long as your Buyer isn’t required to create an account on the third-party system (ie, if you're storing files on a Dropbox, your Buyer should be able to download without having an account there).
To list your resource as a TpT product, the product should have restricted access and not be composed of content that is available for free or a lower price somewhere else. We also request that you don’t include links to points of sale on other commercial sites. If you choose to host your resource elsewhere, you should explain in the product description that the resource is stored on another system, so TpT members will know what to expect.
Choosing a hosting provider:
If you decide to provide a TpT resource by third party delivery, it is especially important to remember that TpT'ers need to be able to access their purchased resources at any time, and retain access to these resources even if a Seller removes resources from active listing. This means that you’ll need to choose a third-party file hosting provider that will remain stable over the long term (i.e. no expiring download links), or keep your access instructions up-to-date if you move the resource to another system. The most commonly used third-party providers are Dropbox and Google Drive.
Make sure your file has clear and easy to find instructions for accessing your resource on the third-party system. Your file should include an active link to the third-party site or instructions that can be easily followed by the Buyer. Remember, TpT’ers are able to download their purchased resources at any time to any location, even if the resource is no longer for sale. You can include your TpT store and credits/copyright information in the file as well.
You can use any of our accepted formats, as long as the access instructions are kept current and easy to follow. The accepted file formats can be found in our FAQ.
As long as you keep your audio/video streams private and up-to-date, you can use YouTube or other streaming audio/video sites for your third-party downloads. Keep in mind that TpT’ers should not be required to pay to access audio/video that is broken or publicly available.
Updating your file:
Since you're hosting the content on another platform, there won't be any way to notify previous Buyers about updates unless you upload a new version of the access instructions file to our system. TpT’ers automatically receive the most recent revision that has been provided by the Teacher-Author/Seller when downloading from TpT. Please read this FAQ page for information about how to notify your Buyers that you've uploaded a revised version of your product.
What is the LLL Way?
The TpT Way
We are proud professional educators.
We develop exceptional teaching resources.
We seek to empower our careers and lives.
We work in collaboration, not in competition.
We express ourselves originally in our products.
We take pride in developing our unique styles.
We are highly ethical small business owners.
We show the world our true value.
We are pioneering Teacher-Authors.
We are TpT Sellers and we are changing the rules.
Seller Tax Questions
What happens if I do not make $20,000 on LLL this year?
You will only receive a 1099-K if you had more than $20,000 in gross sales for this year. If you didn't cross this sales threshold, you won't receive a 1099-K this year even if you filled out a W-9 for us.
Regardless of whether you make $20,000 on TpT and receive a 1099-K, you should consult your tax advisor on how to report your TpT sales.
Why is LLL reporting gross sales rather than earnings?
The IRS requires that we report your gross sales for the calendar year on your 1099-K form.
If you need access to your TpT sales and expenses details, please check the Sales Details report or your annual Sales & Earnings Statement on your Dashboard.
Keep in mind that the amount TpT reports on your 1099-K may not be the same as your taxable income. You may be able to deduct certain expenses against your gross sales when you fill out your tax forms. As always, though, TpT can't provide any tax advice, and we strongly recommend all of our Sellers talk to tax professionals to better understand how to report your taxes to the IRS based on your own tax situation.
How do I deal with sales tax?
TpT doesn’t collect sales tax on purchases from the site. For record-keeping purposes, you can always access your sales information through your Sales Details Report. To see sales location information, select the date range you're interested in from your Sales Details Report and use the "Generate Excel File" button at the bottom of your screen. That report will contain general location information in the far right columns. For some sales you may notice that location information is not available. This is because when folks choose to checkout using PayPal they actually leave TpT to make their payment and we don't collect billing address information directly.
As for whether you have a sales tax reporting requirement — it depends on your situation. Sales tax reporting requirements vary quite a bit from state to state and even by locality, and some states have no sales tax at all. TpT isn’t allowed to give advice or get specific about your situation, so we encourage you to talk to your tax advisor about your sales tax needs.
If you discover that there’s more information you need from us to satisfy the sales tax requirements of your locality, state, or country, we’re happy to do what we can to help. Contact us with more details and someone from our Support Team will get back to you.
Seller Payout and Fees
How and when do I get paid?
We work with third party service providers to issue your payments to you. The providers we currently work with include:
Dwolla (US Only)
In order to get paid, you'll need to have an account with one of these providers, and be sure that your account is eligible and ready to receive payments. Finally, make sure that you've provided this information in the "Payment Options" section of your TpT account information.
If you earn more than $10,000 in a month (it happens!), which is the maximum we can send via PayPal at one time, we will send you multiple payments.
We pay out Seller earnings on a monthly basis. Earnings for each month arrive the following month, no later than the 21st. Optional expenses, such as advertising costs, are automatically deducted from your payout.
What are your payouts and Fees?
TpT offers the following rates for Seller Memberships. All members can make purchases and download free resources. Only Sellers can upload, share, and sell resources. TpT keeps a percentage of each sale as a service fee and passes the rest on to you. The Payout Rate, Fees, and features that apply to each membership type are detailed below. This Seller Fees and Payout Rates policy is incorporated as part of our Terms of Service.
Membership Fee: FREE
Payout Rate: 55% on all sales
Transaction Fees: 30 cents per resource
Max Uploads: UNLIMITED
File Size Limit: 200 MB
Video Uploads: No
Access to Premium Features and Marketing Tools: No
Membership Fee: $59.95/yr
Payout Rate: 80% on all sales
Transaction Fees: 15 cents per resource (only on orders totaling less than $3)
Max Uploads: UNLIMITED
File Size Limit: 1 GB
Video Uploads: Yes
Access to Premium Features and Marketing Tools:Yes
Are there any fees associated with payouts?
PayPal payouts incur a fee of 2%, up to a maximum of $1.00 per transfer for all Sellers, regardless of whether you're in the U.S. or located elsewhere. PayPal's current maximum transfer amount is $50,000. This means that any payouts of greater than $50,000 will need to be paid in more than one tranfer and more than one payout fee will apply.
Here's an approximate breakdown of how the PayPal fees apply:
If you earn $10 in a month, the payout fee will be 20 cents
If you earn $25 in a month, the payout fee will be 50 cents
If you earn $50 in a month, the payout fee will be $1.00
If you earn $100 - $50,000 in a month, the payout fee will still be $1.00
If you earn more than $50,000 in a month, the payout fee will be $1.00 for each installment of $50,000 plus 2% up to $1.00 of any remainder
The international payment fee from PayPal is up to $20, but we’ve decided to cover it and charge everyone the same —a $.100 maximum.
There are no transaction fees associated with payouts for those U.S.-based folks who choose to use Dwolla instead of PayPal for payouts.
How can I cancel my Premium Seller subscription?
If you don’t want your Premium Seller membership to automatically renew at the end of your subscription year, you can cancel your subscription at any time through PayPal. Cancelling your subscription means your membership will expire at the end of your subscription year and your account will revert back to a Basic Seller membership at that time.
Need some help with PayPal? You can use these steps to cancel your renewal.
Log in to your PayPal account
Click the ⚙ icon in the upper right hand corner of your account page
Select the “Payments” tab
Under “Manage Upcoming Payments,” click the “Preapproved Payments” link
Find your “Teacher Synergy, LLC” payment record and click the link to open it
Click the “Cancel” link near the top of the record
Then click “Cancel Profile” in the pop-up window
You’re all set!
Don’t worry, you’ll continue to receive the Premium Seller rate on your TpT sales until the end of your subscription year. If you ever want to re-upgrade your account after your subscription expires, just follow the steps here.
When I upgrade to Premium Seller, when does my year subscription begin?
Your Premium Seller subscription begins on the same day that you upgrade your account.
As soon as you submit your payment, your account will be updated and you’ll begin earning the Premium rate on all sales for the next 12 months. The Premium rate is not retroactive and not applied to past sales.
Once you upgrade your account, your Premium Seller subscription will automatically renew each year unless you cancel the renewal. If you don’t want your subscription to renew annually, and you want to ensure that you are not charged the annual renewal fee ($59.95), you can cancel your renewal anytime through your PayPal account, or by writing in to our Customer Experience team with that request. Don’t worry — if you cancel your subscription, your account will revert to Basic Seller status at the end of your subscription, not right away.
If you need to change or update the bank account or card information that you used to pay for your Premium Seller subscription, you can now manage and update your credit card information directly in your PayPal account.
Does LLL have a referral program?
Yes, we do. We love it when our Sellers spread the word about TpT!
Who is eligible?
The referral program is only open to current TpT Sellers referring unregistered individuals to become TpT Sellers.
How does it work?
If you're a current TpT Seller, you can refer someone who isn't already a member of TpT to become a TpT Seller by having them sign up using your unique referral link. A referral must sign up via your unique referral link in order for you to get credit for the referral.
You can find your unique referral link by going to My Account: Referral Program. Or, hover over "My TpT" and select "Refer a Friend."
After your referral is added to your account, you're eligible to earn a percentage of their sales each month for the next two years. The referral period begins as soon as they sign up and ends two years after that date.
Please keep in mind that referrals have to be new users and someone who is already using TpT (even as a Buyer) is not eligible for referral.
How much will you earn?
For each month of the two year referral period in which both you and your referral make at least one sale, you'll earn your regular earnings rate plus 5% of your referral's sales. This means you're only eligible to earn referral earnings in months that you've also made sales. We'll add those referral earnings to your regular monthly payout. If you don't make any sales in a particular month, you won't earn referral earnings even if your referral has made sales.
Please note that the 5% does not come out of the new Seller's earnings — that’s on us!
Are there any restrictions?
There are some rules you have to follow. You may not refer yourself, create multiple accounts in order to refer yourself, or otherwise seek to undermine or circumvent the program’s rules. If you break these rules, we'll revoke your referral earnings and may have to take action against your account.
I live outside of the US. Can I sell on LLL?
Yes! TpT is an open marketplace and we welcome Teacher-Authors from around the world. A large portion of TpT Sellers and Buyers are English speakers, so many of the resources you’ll see posted on the platform are in English, but you’re more than welcome to post resources in any language.
Before you begin selling with us, you should be sure that you’ll be able to collect your earnings. We’ll use PayPal to deliver your earnings, so you’ll want to set up a PayPal account and ensure that PayPal services in your country are enabled for receiving payments.
Visit PayPal Worldwide to see if your country is included in their network for receiving payments and to sign up for an account.
Can I sell subscriptions to my website on LLL?
Unfortunately subscription-type products or services fall outside of our policy.
All products posted on TpT must be either digital goods accessible through the Buyer's TpT account, or hard goods that will be shipped. The reason for this policy is because our Customer Experience team wouldn't be able to provide technical support for products or services that we don’t have access to. We also wouldn't be able to support a recurring subscription payment model at this time.
How do I notify Buyers that I've uploaded a revised version of my product?
Here's how to notify your Buyers of a revised product:
1. Hover your mouse over your store name, and select "My Product Listings"
2. Click "Edit" under the title of the product you wish to revise
(This will bring you to the product edit page)
3. Under "Product Upload," click "Choose File" to find the revised file on your computer and attach it
4. Just underneath this section, check "Notify my buyers that I've updated this product"
5. A field will open up where you can describe the changes you've made
Once you've described the changes and saved the revised product, your Buyers will receive a notification on their "My Purchases" page letting them know that you've posted a revised file.
How do I promote a product on the site?
TpT allows you to promote your products outside of your store through our advertising program. It places your items in high-profile, high-traffic locations on our site. You can feature your products at the top of every page in a category for 24 hours, and you can use up to 30 different spots each month. Promo slots are released for purchasing at 12:00AM Eastern time on the 20th of each month. Please note that they are released 3 months in advance. For example promo slots for March are available at 12:00AM Eastern time on December 20th. Promo slots in some popular subjects can sell out quickly.
To place an ad, you must have sufficient earnings from monthly sales in your Seller account. If you do not have enough earnings, you can purchase ad spaces using a credit card.
Click here to be taken to the Promote Your Items secion of the Dashboard. Then,
Select a product category from the first dropdown menu. There must be products in the category you select. You'll see the price of the daily ad in green under the dropdown.
Next, select the product you want to promote from the second dropdown menu.
Select a date to display your ad on the right. Available spots will be green and booked spots will appear in gray.
Review and confirm your ad.
If your ad was successfully submitted, it will appear in the Scheduled Promotions section underneath.
How do I pay for my resources?
TpT accepts credit cards, PayPal, gift certificates, and purchase orders.
Once you've added the resources you want to purchase into your cart, click "View Cart" and then select "Checkout." Upon checkout, you'll be able to select the payment option of your choice and follow the instructions to complete your transaction. You'll also be able to add a new credit card or edit an existing card when you check out.
Can I let another person use my resource? ie. another parent or teacher?
Resources on TpT are licensed for individual use. Individual Licenses are non-transferable and may not be used by or reallocated to a different educator. Your license doesn’t cover use by another friend or colleague.
If you want to share a resource for others to use, you can buy additional licenses. On TpT, additional licenses are often priced at a discount. Discounts are set by the Seller, but the default discount is 10% off the original list price.
If you know that you’ll need more than one license when you’re purchasing, you can select the number of teachers that will be using the resource on the product page before adding to your cart. You can also adjust the license amount from your cart before you check out.
If you’ve already made your purchase, you can still purchase additional licenses anytime from your My Purchases Page — you’ll see a green “Buy Additional Licenses” button next to each resource you’ve purchased.
Can I contact a Seller outside of LLL?
Protecting the privacy of TpT’ers is serious business. That’s why we don’t give out your personal information (email, phone number, address) to Sellers or anyone else. Some Sellers post their email addresses on their store page or in their product descriptions, but we do not require them to do so.
We respect your privacy, and expect all TpT’ers to do the same. Sending unsolicited communications outside of TpT to other members of the community (by email, phone, or otherwise) is considered spamming, and is against TpT’s policies.
If you want to contact a Teacher-Author about a resource, you can contact them directly by going to their store page and clicking the Question tab. The Seller will see your question and should get back to you shortly.
If you have a question about a specific product in a Seller’s store, you can ask a question on the Product Q&A section on the product page. Keep in mind that these questions will be posted publicly.
Does LLL offer gift cards?
Yes! Just click "Gift Cards" on the top right of the site, next to "About Us."
TpT gift cards are available in increments of $5, $10, $25, $50, $75, $100, $200, and $500. They can be emailed or downloaded to print at home.
What are LLL credits?
TpT credits are points which can be applied to future purchases to save you money.
To earn credits: After you make a purchase, you'll need to leave feedback on your purchase. We recommend waiting to do so until you've had a chance to use the product. When you're ready to leave feedback, just return to "My Purchases" and click the "Provide Feedback" link to the right of the date purchased.
For every dollar you spend on TpT, you'll earn 1 credit—and we'll round up for you, too! If you provide fair feedback on a $4.75 item, you will earn 5 credits. Every 20 credits you earn equals $1 to apply toward future TpT purchases.
Please note that TpT credits are only earned for feedback left on active, paid teacher-created resources. There isn’t an option to leave feedback when you purchase TpT gift cards so credits aren’t earned for them. Credits are not earned for feedback left on free downloads either.
To redeem credits: Once you've earned at least 20 credits, you'll see the option to apply credits at checkout.
When you are in your cart, look under the "Checkout" button and expand the "Redeem TpT Credits" section. To redeem your credits, enter in the number of credits you'd like to apply toward your order, and click "Apply."
I have three children, how many licenses do I need?
Regardless of whether you’re purchasing a Non-Transferable or Transferable License, the number of licenses purchased should reflect the number of teachers that will be using the resource at the same time.
For example, if you intend to use a resource in four different classrooms and would like to re-assign the resource in case of staff turnover, then you would purchase four Transferable Licenses.
Buyer Purchase Orders
Can I pay with a purchase order?
Yes! Here are some basic instructions on our PO process. A more detailed information packet including our W-9 form can be found here.
In order to pay with a school purchase order:
1. You must have an established TpT account, which enables you to buy products from the website. If you need to open an account, visit our sign-up page.
2. Once you have an account, you can add products to your shopping cart. Please note that the minimum size of a school purchase order is $20. A fee of $2.99 will also be applied to each purchase made with a purchase order. This fee will allow us to fulfill our promise to you by enabling us to speed up our processing time and invest in technology to make submitting a purchase order easier.
3. At checkout, select the "Purchase Order" payment tab. (Note: You will not be able to select the Purchase Order payment option if you don't meet the $20 minimum requirement.) Fill in your school's information and click submit.
4. Download and print the TpT Purchase Order Quote. This form is only intended to be used as a quote, this is not an order confirmation. Your order will be confirmed once it is successfully processed.
5. To process your purchase order, you must submit two documents:
TpT Purchase Order Quote. Please also write your school's purchase order number on this sheet (which should be included in the signed purchase order from your school; see below). Note:please do not reuse the TpT Quote from other purchase orders. This form has your pending Quote ID, generated by TpT and is unique to each TpT Quote.
Signed purchase order from your school. This form must be signed by your school administrator; please use a form provided by your school or district. Your school may also require a W-9 form from TpT. You can find it in the Purchase Order Information Packet.
6. Once you have both documents ready, send them to us by one of the following methods. Please send them together to avoid delays. All orders are subject to credit approval.
Email: email@example.com (recommended; this is the fastest method)
Mail: Teacher Synergy LLC PO Box 1411, New York, NY, 10276
Note: Purchase Orders sent by postal mail will take up to 2 weeks to process.
7. Once the Purchase Order is processed, you will receive an email confirmation telling you that digital items are available for download in the My Purchases section of your account on TeachersPayTeachers.com. (If you ordered hard goods, they will be shipped to you.)
8. An invoice will then be sent to the school or district as well as the listed billing contact. Schools then have 30 days to send a check for payment. (Please do not send checks to the New York address listed on the W-9 form.)
The Purchase Order Information Packet can be found here.
What is your refund policy?
At TpT, the vast majority of resources you purchase are delivered electronically. Unlike a t-shirt or a book, you can't (really) return a PDF, Word document, or other file once you've downloaded it. For that reason, all sales on TpT of digital resources are considered final and nonrefundable.
We get though that things don't always go as planned, so we offer refunds in a few limited circumstances. If your purchase falls into one of the exceptions listed below, you may be eligible for a refund.
Refund requests must be submitted within one year of your purchase and are granted on a case-by-case basis.
Compromised Resource File- A resource file is damaged or is missing content. Example: A thumbnail or preview is uploaded instead of the resource itself.
Misrepresentation- A resource preview and/or description misrepresents what is actually contained in the resource. (Requests are subject to TpT review.) Example: A product description states there are 50 multiple choice questions in a resource but instead there are 50 true or false questions.
Technical Limitations— You are unable to access a resource because the technical requirements aren't included in the resource description.Example: A resource is a Notebook file but this is not listed anywhere on the product page.
Duplicate Purchase— The same resource is purchased twice. Example: You purchase a resource contained in a specific bundle and then later purchase that bundle within one year of the original purchase.
File Download Status— You purchased a resource but never downloaded the file from your "My Purchases" page. (Verified by TpT). Example: You purchased a third grade resource over the summer (that you did not download) and find out you are teaching second grade next year.
If your purchase meets these guidelines, you can submit a refund request here. As part of your request, be sure to include the resource name, your concerns about the resource, and any specific examples or details you might have. Screenshots welcome!
Copyright & Trademark
Can I use images I found on the internet in my resources?
When you’re looking for images to include in your resource, it’s tempting to turn to Google images. Don’t do it. Just because you can access an image for free doesn’t mean you’re free to reuse it in your TpT resources. It’s important to know whether the person who owns that image allows folks to use it, and what uses they allow.
The key is to make sure that you have the right to use anything you include in your resources. That includes photographs, clip art and other images, borders and other design elements, and so on.
As always, your safest bet is always to use only things you’ve created yourself, but we know that’s not practical for everyone. We can’t all be clip artists and font designers as well as amazing teachers and authors.
Fear not! We’re here to help. As luck would have it, the TpT Seller Community is full of amazing clip artists, font and border designers, photographers, and other artists offering their work to the TpT community. You can find tons of high quality stuff right here, both free and priced, to help you make your resources look polished and professional.
There are also lots of other websites of image and clip art libraries. It can be tough to know which sites to trust, and how to navigate their licensing rules, so it’s good to be cautious and read carefully. We’ve done some research for you and found a few sites you might want to check out.
Openclipart (Openclipart offers clipart using the creative commons zero (CC0) license which means they let folks use these images for whatever they want. For websites like this one which rely on submissions from users, it's important to keep in mind that the work may not be vetted and the user who uploaded the image may not have been the creator or copyright owner, or had the proper permissions. As always, use your good judgment and ask questions.)
New York Public Library (Public Domain Digital Collection)
Library of Congress Prints & Photographs catalog (Many of these images are stated to be in the public domain, althought it's important to make sure you're reading the description for each image you want to use. The LOC does not make any guarantees about it's rights assessment.)
Is it ok to include hyperlinks or QR codes to other websites in my resources?
One of the key principles behind copyright is ownership and allowing an original creator to maintain control over where and how their work is displayed, distributed, reproduced, and so on. Linking to content through a hyperlink or QR code to send a TpT’er directly to the source rather than copying and pasting that content into your resource tends to be a much safer option.
That being said, the law on this issue is pretty murky, and some website owners have adopted what’s called “no link” policies. So, it’s good practice to be aware of whether the site you want to link to has any restrictions like this, or ask for permission to link to the content you’re interested in.
If you provide hyperlinks or QR codes in your TpT products, it will be up to you to make sure that your linked resources are current and accessible. If the links are outdated or the content has been removed from the system you linked to, we may have to issue a refund to your Buyer and deactivate your product.
I've heard a lot about Fair Use, but I'm not sure how it applies to my work. What is it?
Fair use is an exception built into copyright law which allows creators to use the copyrighted work of another without their permission. This is a very tricky exception because what you consider fair use may not be what the original copyright owner considers to be fair. The ultimate judge of what is fair is an actual judge in a court of law where these cases get settled. Decisions tend to depend on the facts of each case, so as a creator it’s hard to look to these cases for lessons you can apply to your own use of another’s content. For this reason, we highly recommend using only your own original work in your resources or getting the written permission of another creator before using their work in your own.
But I thought there were special rules that allow for teaching and educational uses. Is that true?
When courts decide fair use cases, there are certain categories of use which get special treatment under the rules. Teaching is certainly one of them (criticism, news reporting, and commentary are the others in case you’re curious). The teaching exception is the rule that allows teachers to make multiple copies of someone else’s content or incorporate another’s images or book passages into a lesson. But remember, what’s okay to do in your classroom may not be okay when you put that same lesson plan or worksheet up for sale. Using another’s work commercially is not given special consideration under the law. As a TpT Teacher-Author, you should be aware of this important distinction as you decide whether or not to use another’s content as part of your own.
How can I know if something I want to include as part of my resource is copyrighted?
It’s important to remember that resources you create for use in your own classroom may not be okay for posting on the internet.
In general, it’s safe to assume that someone has copyrights to any content you want to use. Using imagery, names, titles, and key phrases from well-known works or famous brands can be problematic, even if you’ve adapted your own version.
You should be sure that you have the right to use anything you post on TpT. The safest approach to creating resources is to use only work (titles, text, images, photographs, graphics, and so on) that you’ve created yourself. If you’re using anything that you didn’t create completely yourself, you need to determine whether there’s a fair use exception, or get permission from the creator to use it in on TpT. Here are some links to information about fair use:
The major exception to this principle is work that has aged out of copyright protection and is in the “public domain.” It can be difficult to know whether a work has passed into the public domain, but there are some helpful resources out there. Check out this chart from Cornell.
What does public domain, and how can I tell if something is public domain?
When a piece of work is in the public domain, that means that no one owns the copyright to it anymore any anyone is free to use it. Great, right? So how to do you know whether a work is in the public domain? That’s the trickier part. The most common way that work falls into the public domain is by aging out of its copyright protection. The law sets a time limit on how long work can be protected by copyright. But those rules have also shifted over time, so it can be hard to know for sure. Here’s a helpful chart by Cornell that breaks things down.
One rule to keep in your back pocket: works published before 1923 are in the public domain.
How do I obtain a copyright in my work? Should I register?
Here’s the good news: once you’ve completed your creative, original work, you don’t need to take any additional steps to own the copyright in your work. This means that the full menu of exclusive rights you have in your work kick in automatically!
The advantage of registering your copyright is that registration gives you additional protections. If you believe someone has infringed on your work and you decide to bring a lawsuit against them, you must have registered your copyright to do so. By registering your copyright, you also increase the likelihood that a court would find your copyright claims to be legitimate. And if you win, you’d be eligible for a greater number of legal remedies.
Copyrights are registered with the U.S. Copyright Office. If you’re interested in the process, you can find the details here.
If I create a resource with someone else, who owns the copyright?
It depends. More than one person can have copyrights in a piece of work. Whenever you’re collaborating with others to create materials, it’s important to talk about and agree in advance on whether the whole product will be jointly owned, whether separate contributions will be separately owned, or whether you’ll have some other arrangement. You may want to consult a legal advisor for assistance.
If I am a teacher, who owns the resources I purchase on LLL, me or my school?
If you purchase resources from TpT with school funds, through a school purchase order, or through a reimbursement program you may wonder whether those resource licenses belong to you or to your school. The answer to this question may vary widely depending on the school or district you work for, so unfortunately TpT doesn't have much guidance to provide.
As a first step you may want to check your school or district’s policies for guidance, or speak with someone in your school’s business office or administration.
Video on LLL
What kind of video can I upload?
The majority of the content of any Video on TpT should be educational. Your video can provide some kind of professional learning for your fellow educator. This can be sharing your classroom strategies, favorite teaching tips, or webinar content that you’ve been working to create. From the research that we’ve done, we’ve found that teachers want to be able to watch a video and then use something that they’ve learned in their classroom the very next day. We also know that your videos can provide that!
Your videos can also be created for teachers to show to students in the classroom. Think of particular songs, mnemonic devices or diagrams that you use with or show your own students. We’ve seen Teacher-Authors create entire lessons that can be shown to students in the classroom. These, too, can be a great addition to Video on TpT.
Can I film others, including my kids or students, in my video?
The answer is yes...but! As a firm rule, you always want to be sure that you have signed consent to film someone before you begin shooting. This is true even if you’re not sure the person will end up in the final product — and even if your video is a freebie.
The reason that you need to get permission first is because everyone has a legal right to privacy. In other words, an individual has the right to say no if she doesn’t want her image, name, or other information that could identify her, publicly posted. When it comes to your students, who are minors, this is especially true.
To get the consent, you need to protect yourself and those you film. It’s essential to have anyone you film sign a release form. In the case of children, you’ll need to have their parent or guardian sign a “minor release form.” We strongly suggest that you build in time to get the releases you need signed and returned to you as you plan your timeline for filming and producing your video. With folks over the age of 18, you might be able to get signed release forms on the day you film. For any minors, you’ll need time for parents or guardians to return a consent form to you. Once you receive your consent forms back, we recommend you store them long term.
If you’re thinking about filming in your classroom or on school grounds, you’ll also want to look into your school’s policies on what’s ok to do. Your school may not be ok with teachers filming on school property for non-school related projects or they may require a location release form. Take the time to make sure you’re following the rules.
LLL for Teachers
How do I determine how many licenses I need to purchase?
Regardless of whether you’re purchasing a Non-Transferable or Transferable License, the number of licenses purchased should reflect the number of teachers that will be using the resource at the same time.
For example, if you intend to use a resource in four different classrooms and would like to re-assign the resource in case of staff turnover, then you would purchase four Transferable Licenses.
Comments & Ratings Guide
Guidelines for Sellers
At TpT, we’re a community of collaborators. We believe that when educators come together, great things happen! The Comments and Ratings system is your chance to interact with your Buyers and to flex your Customer Service muscles. What better place to bring that collaborative spirit?
To make sure everyone benefits from this system, please take a look at our guidelines:
If you invite your Buyers to leave you feedback, optimize for quality over quantity. TpT already incentivizes Buyers to leave Teacher-Authors feedback by awarding TpT credits. Offering additional rewards for leaving a positive comment and rating can undermine the value of the feedback to you, and to our feedback system generally. Therefore, to encourage honest feedback from Buyers, we ask that you not use incentives like raffles, giveaways, discounts, or forms of cash in exchange for positive feedback.
Encourage feedback that’s an honest reflection of a Buyer’s experience with your resource, positive and not so positive. Constructive feedback, even if it’s negative, can help you understand what about your resource led to a great experience and where you might make improvements. It also helps Buyers understand whether a resource is right for them.
When your Buyers leave you questions or comments, use this chance to engage them. Timely, thoughtful responses go a long way in creating loyalty and demonstrating a commitment to strong customer service.
Treat others the way you want to be treated. It’s an oldie but a goodie! Resources are personal creations. If feedback rubs you the wrong way, give yourself some time before you respond. You’ll want your best professional self to shine through each and every time you respond. Providing good customer service is also an excellent opportunity to really help your store stand out and to attract new Followers!
To learn more about the feedback guidelines we share with Buyers, check out the Buyer Comments and Ratings FAQ Page. Again, please know that it’s OK for educators to leave negative feedback. This means we’ll typically leave feedback up unless it’s in violation of our policies. If you are concerned that a comment left in your store could be a violation, you're welcome to reach out to us here.
Guidelines for Buyers
At TpT, we’re a community of collaborators. We believe that when educators come together, great things happen! When it comes to leaving feedback on a resource, we believe that specific, constructive feedback on a resource -- positive or negative -- goes a long way toward helping improve your experience on TpT.
Detailed feedback helps other educators understand if a resource is right for them. It also helps hardworking Teacher-Authors understand what about their resource led to a great experience and where they might make improvements.
To make sure everyone benefits from this system, please take a look at our guidelines for use:
Leave feedback after you’ve had a chance to see how the resource works. Your feedback will be more informative once you’ve had a chance to use it in practice. The more specific your feedback is, the more impact it will have helping future Buyers decide if the resource is right for them and helping Teacher-Authors understand what about their resource works. Constructive feedback is welcome as long as it’s delivered respectfully.
If you’re having a technical problem (e.g. trouble opening your purchase, difficulty printing or downloading your resource), reach out to the Teacher-Author on their resource Q&A page. And when in doubt, you can always reach out to TpT, we’re more than happy to help!Technical issues should not be reflected in your feedback.
Treat others the way you want to be treated. It’s an oldie but a goodie! A little respect goes a long way.
If you have questions or concerns about your experience leaving feedback, you're welcome to reach out to us here.